Where Beauty Meets Style!
Who is Palms Boutique?
Palms Boutique is an online women's clothing and accessories store that strives to connect your natural beauty with your unique style - no matter your size. It is our belief that ALL Women, ALL Sizes are BEAUTIFUL. We aim to satisfy our customer's needs. Quality customer service is very important to us. Our goal is to provide our customers with cutting-edge fashions for all women. If you are not sure of what's trending, no worries, Palms Boutique has you covered. Leave it to us to make you look your best for any occasion!
What are your shipping and processing charges?
Palms Boutique ships all merchandise via USPS. Shipping times may vary. All orders are shipped the next business day if your item is in stock for a flat rate of $8.95. You do have the option for next day delivery for in stock items at an additional cost. (This applies to USA only).
Orders are not shipped on Saturday or Sundays or any holidays. We are not responsible for any lost or stolen packages. All Orders over $150 in the USA receive free standard shipping
How do I contact Customer Service?
Email: palmsboutiqueonline@gmail.com
Phone: (850) 668-5384 or (850) 445-4879
How do I make a payment?
Online Payments
Paying online is free and secure. We accept PayPal, MasterCard, Visa, American Express, Discover Card, and debit cards.
How do I return an item?
We accept returns within thirty (30) days of purchase (the date listed on your receipt) for most items in new condition. Items must have attached tags, unwashed, unworn and unaltered, and have no stains to receive either store credit or item replacement. Sale items, and accessories are non-returnable and non-refundable.
Your complete satisfaction is guaranteed!
Please send returns to:
Palms Boutique, LLC
Attn: Customer Returns
105 Foxfire Court
Quincy, Florida 32351
How do I track my order?
A notification email containing your order number is sent after placing your order. If you cannot locate your notification email, check your spam mail or call us immediately at (850) 668-5384 or (850) 445-4879.
How long does it take for my order to be processed?
3 – 5 business days if order was placed on a normal business day. No orders are shipped on Saturdays, Sundays or holidays.
How do I change or cancel my order?
Email or call us and provide the order number and item(s) that you would like to change. You may also add items or increase the quantity of your order if it has not yet processed.